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Work as a Customer Representative in Dubai, Apply Now

We are searching for a client situated administration delegate.

What does a Customer Service Representative do?

A client benefit agent, or CSR, will go about as a contact, give item/administrations data and resolve any developing issues that our client accounts may look with precision and proficiency.

The best CSRs are truly eager to help clients. They're tolerant, compassionate, and enthusiastically open. They want to talk. Client benefit delegates can place themselves in their clients' shoes and backer for them when fundamental. Client input is precious, and these CSRs can suspect that for you. Critical thinking likewise falls into place without any issues for client mind masters. They are sure at investigating and research on the off chance that they don't have enough data to determine client protests.

The objective is to guarantee magnificent administration models, react effectively to client request and keep up high consumer loyalty.


- Manage a lot of approaching calls

- Generate prospective customers

- Identify and survey clients' needs to accomplish fulfillment

- Build maintainable connections and trust with client accounts through open and intuitive correspondence

- Provide precise, substantial and finish data by utilizing the correct techniques/devices

- Meet individual/client benefit group deals targets and call taking care of quantities

- Handle client grumblings, give fitting arrangements and choices inside as far as possible; follow up to guarantee resolutionKeep records of client associations, process client accounts and record archives

- Follow correspondence methods, rules and strategies

- Take the additional mile to connect with clients


- Proven client bolster understanding or experience as a customer benefit delegate

- Track record of over-accomplishing amount

- Strong telephone contact taking care of abilities and undivided attention

- Familiarity with CRM frameworks and practices

- Customer introduction and capacity to adjust/react to various sorts of characters

- Excellent correspondence and introduction aptitudes

- Ability to multi-undertaking, organize, and oversee time successfully

- High school degree


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